Learning Support Assistants (LSAs), commonly known as shadow teachers, play a critical role in helping students of determination integrate into mainstream school systems in the UAE. These dedicated professionals provide individualized academic and emotional support, significantly impacting the lives of the students they work with.
Clement Ojieaga transitioned from the hospitality industry to become an LSA in 2017. Despite facing challenges—such as once being struck on the head with a book by a student—his passion for helping others keeps him motivated. “It brings me happiness and satisfaction to support students of determination,” he said. “Seeing them grow to a point where they can manage on their own is truly remarkable.”
Shadow teachers work closely with individual students, employing customized strategies to suit each child’s unique needs. Indian expatriate Bhakti Nikunj Vira, who has over a decade of experience, shared how critical it is to adapt through trial and error. “For each student, we develop tailored strategies to address their challenges,” she explained.
Filipina LSA Syralyn Hilaga, who has been supporting a student with dyslexia and mild autism for the past two years, highlighted the role of Incluzun, a Dubai-based social enterprise. Incluzun provides LSAs with training, resources, and a support network to overcome challenges. “Whenever I face a hurdle, the group offers multiple solutions,” Syralyn said. “If one approach doesn’t work, they always have alternatives, making my journey as an LSA seamless.”
Since the early 2000s, the UAE has championed inclusion in education, ensuring students of determination have access to schools of their choice. Shadow teachers have been instrumental in achieving this goal. Earlier this year, Incluzun further recognized their contributions by launching the UAE’s first national awards for LSAs, offering a prize of Dh15,000.
Transforming Lives
Bhakti recounted one of her most memorable challenges when her husband lost his job, prompting her to consider a career change. “A parent pleaded with me to continue working with their child because of his significant progress under my care,” she said. Today, Bhakti works with a nonverbal student who has made remarkable improvements—learning to say nine words, form sentences, and engage in group activities he previously avoided. “The impact you can make on a student’s life is my biggest motivation,” she added.
Clement shared his experience with a student who had ADHD, autism, and diabetes. “When I first met him, he could only attend school for two hours and was suicidal,” he said. Despite others stepping away, Clement supported him until high school, where he showed significant progress.
Syralyn reflected on the deeper connection LSAs have with students compared to classroom teachers. “As a teacher, you impact 30 students a year. But as an LSA, you work closely with one or two students and make a huge difference—not just in their education, but their entire lives. It’s incredibly rewarding.”
Through their dedication and personalized support, LSAs like Clement, Bhakti, and Syralyn are changing the lives of students of determination, helping them thrive both academically and personally.